Bribie Island Internet
 
 
Web Mail Help


WebMail is NOT a mail program like Outlook Express. WebMail is a facility provided from our web pages for users who cannot use their own computer (such as when away from home). To best use our mail services, we recommend using Outlook Express which should have been automatically set up and ready for use when you used our setup disk.

NAVIGATION BAR FUNCTION BUTTONS

RECEIVING MAIL

SENDING MAIL

FOLDERS

ADDRESS BOOK

PREFERENCES

MULTIPLE ACCOUNTS

NAVIGATION BAR FUNCTION BUTTONS

When you log in, the message list screen is displayed and the following function buttons appear on the left side of the screen:
  • Reload - return to the message list
  • Logout - return to the login screen
  • Compose - create a NEW message
  • Folders - go to folder selection screen
  • Addresses - go to address book screen
  • Options - go to user profile and options screen
  • Accounts - go to multiple mail account setup screen
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  • Help - go to this screen

RECEIVING MAIL

  • Reading a message: To read a message in your inbox, log on your mail account or click the "Reload" button if you are already logged on to display the inbox screen. Then click on the envelope icon in the "Show" field of the message that you would like to read.
  • Inbox screen layout: There is one horizontal message descriptor for each message received. It contains the message number, an attachment indicator (paper clip icon if attachment present), an envelope icon to display the message, a delete marker for deleting groups of messages, the message "From" address & subject, date, size, and a delete button to delete only this message.
  • Previous and Next buttons: If you have more than one message in your inbox, you can switch between messages. Clicking the "Next" button displays the next higher numbered message, or an error message will appear if no higher message number is present. Clicking the "Previous" button displays the next lower numbered message, or a message will appear if no lower message number is present.
  • Headers button: Clicking on the headers button reveals additional information that is useful to determine the true origin of questionable messages. The from-address in spam mail is frequently forged. The received-from tells where the message actually came from.
  • Printing messages: There is no Print option, but you can print your messages using the Print feature included in your browser. To print a message, open the item you would like to print and click anywhere within it to make sure that its frame is active. To print using Netscape, click on the File menu and choose "Print Frame...", click the OK button when prompted. To print using Internet Explorer, click on the File menu and choose "Print...", click the OK button when prompted. This will print all text in the active frame, including any text that you must scroll down to see.
  • Attachments: When you receive a message that contains an attachment you will see a paper clip icon next to the message number when viewing the contents of your inbox. Attachments may appear in a message in two different places. Sometimes, an attachment will appear within the body of a message itself (such as jpg pictures). At other times, you will find an attachment after the message box.
  • Saving and Viewing Attachments: To view an attachment that is not displayed in the body of the message, save then open it. To save the attachment, right click the attachment link or image and choose either "Save Link as.." (Netscape) or "Save Target As.." (Internet Explorer). A new window will open where you can save the attachment as a file. Select the destination folder, enter the file name including the file extension (example: myfile.doc), set "Save As Type" to "All Files", and click "Save". Open the saved file to view the attachment.
  • Deleting mail: While viewing the contents of your inbox there are two ways to delete messages. Individual messages can be deleted by clicking on the "delete" button for that message. Groups of messages can be deleted by checking the "Mark" boxes, and clicking on the "Delete Marked" button.
    Note: Deleting mail from your WebMail box     will remove its listing from your message-list but it does not remove your mail from the TRASH folder. To conserve space, you need to delete the files in the TRASH folder.

SENDING MAIL

  • Creating a message: Once you've logged into your mail account, you can send e-mail to any valid e-mail address. Click the "Compose" button on the left-hand navigation bar to begin composing a message.
  • Filling in the "To", "Cc", "From", "Subject" and "STMP server" fields: Select the "To:" field to specify the recipient's e-mail address. To send your message to more than one person, add additional e-mail addresses in the "To:" field separated by commas. Note that you must always specify at least one recipient in the "To:" field. If you do not, an error message will appear when you attempt to send the message. Tab to the "Cc:" field and enter the e-mail addresses of those to whom you would like to send a "carbon copy" of your message with multiple addresses separated by commas. Tab over the "From" field which is preset. Tab to the "Subject" field and enter the subject of your message. Tab over the SMTP Server field which is preset.
  • Text Box: Select or tab to the large text box to enter the contents of your message. You can paste text into your text box from another source using copy and paste.
  • Spell checking: No spelling checker is provided. If it is necessary to do a spelling check, compose your message in a word processor with a spelling checker, and copy and paste the message to the message text block.
  • Attaching files: Not supported.
  • Sending the message: Once you have completed the above steps, click the "Send button" to send the message or the "Cancel" button to cancel the message.
  • Replying to a message: To reply to a message that you have received in your mail account, you must first display the message on your screen by clicking the "Show" button. When you have the message displayed, click the "Reply" button located before the text block to reply only to the sender of the message. If you would like to send your reply to all of the other recipients of the message in addition to the sender, click the "Reply All" button. Then enter your reply message and click the "Send" button.
  • Forwarding a message: To forward a message that you have received in your mail account, first display the message on your screen by clicking the "Show" button. When you have the message open, click the "Forward" button located after the message box, and enter the forwarding address in the "To" field. Then click the "Send" button.

FOLDERS

  • Creating a new folder: To create a new folder, use the menu bar to the folders screen and type a name for the new folder in the text-box on this screen. Then, click the NEW FOLDER button to create the new folder.
  • Placing mail in a folder: To place a message in a folder, view the message. From the list of folders appearing at the top of the message, select a folder to move the message to and click the TRANSFER button.
  • Viewing folder contents: To view the contents of a folder, either switch to the folder screen using the menu bar and select the folder to view or select the folder from the list at the top of the message list screen and click the CHANGE button.
  • Deleting a folder: To delete a folder, switch to the folder screen. If WebMail will permit the folder to be deleted, a checkbox will appear next to it under the column marked delete. WebMail will not let you delete the inbox, sent, or trash folders. WebMail will also not let you delete a folder that is not empty.

ADDRESS BOOK

  • Viewing the address book: To view the address book, click on the ADDRESSES button on the menu bar.
  • Adding an individual address to the book: To add an individual email address to your address book, go to the address book screen and click the button marked NEW under the section marked individuals. Fill out the form produced with the address and an alias for it.
  • Adding a group address to the book: To add an entry that will represent several email addresses, click on the button marked NEW under the section marked Groups. Fill in the form produced with an alias and addresses (or aliases for the addresses), one per line.
  • Composing a message to someone in the address book: To send mail to someone in the address book, simply compose a message and put the alias for the address in the TO: line in the compose form. Alternately, go to the address book screen, locate the person you wish to mail, and click the COMPOSE next to the address book entry.
  • Changing an address book entry: To change an entry in the address book, switch to the address book screen and click the EDIT button next to the entry you wish to change. Make necessary changes in the form produced.
  • Deleting an address book entry: To delete an entry in the address book, switch to the address book screen and click the DELETE button next to the entry you wish to delete.

PREFERENCES

  • Setting real name: Many email clients have support for a "real name," a name that appears next to or instead of the email address. To set a real name that recipients of your mail will see, switch to the preferences screen, type your real name in the "real name" text field, and click the button marked SAVE at the bottom of the preferences form.
  • Setting email addresss: By default, your email address will appear to others as your username at your popserver. If you wish to change this to a different email address, fill in the desired email address in the "email address" field in the preferences screen and click the SAVE button at the bottom.
  • Setting outgoing server: WebMail is set to use your ISP's mail server.
  • Changing Settings: WebMail has a default behavior for mail management that you may or may not choose to change. A list of behaviors you may choose to alter are listed on the preferences screen. To enable one of the preferences, check the box next to it. To disable it, uncheck the box. Click the SAVE button at the bottom when done.
  • Changing Startup Location: WebMail can be set to either start up in the inbox or at the folder list. To change startup location, simply check the location desired and click the SAVE button at the bottom when done.

MULTIPLE ACCOUNTS

  • Creating new accounts: To create a new account, simply go to the accounts screen and click the button labelled NEW. WebMail will produce a form. Fill out the form with the account username, password, and POP server, and select a folder for mail from this account to be placed into. Then, click the SAVE button.
  • Checking multiple accounts: WebMail will check all accounts it has been configured for and automatically drop mail into their listed folders every time the folders screen is visited.
  • Editing account information: To edit an account's information, click the EDIT button next to the account and edit its information in the form produced.
  • Deleting extra accounts: To delete an account, click on the DELETE button next to the account.